Refund Policy

At Twsiat AI, your satisfaction is our priority. If you're not happy with your subscription or purchase, you may request a refund under the following conditions:

1. Refund Window:

Refund requests must be submitted within 7 days of the initial purchase. After that, no refunds will be granted.

2. Eligibility:

• The request must relate to a paid service that was not excessively used.
• Monthly or yearly subscriptions are non-refundable after the 7-day window.
• Refunds are not issued if the user violated the Terms of Use or misused the service.

3. Refund Method:

Refunds will be processed through the original payment method used (credit card, Apple Pay, Google Pay, or crypto where applicable).

4. How to Request a Refund:

Please contact us at support@twsiatai.com and include your transaction details.

5. Processing Time:

We review all refund requests within 3–5 business days and will notify you of the result by email.

Thank you for understanding.